We ensure that we bring seamlessly optimized forward and reverse logistics services as part of the after-sales solution package. We provide the choice to opt for direct collection and drop off at the customer’s home or business. We facilitate our dealer partners by offering numerous options to find the best-fit solution. Also, we are authorized by the Govt., as IE certified entity to import and export products on behalf of OEMs. In addition to this, we are authorized to import refurbished products into India.
With a decade of experience in the industry, we are providing 360-degree warranty services and solutions including Return to Bench, Onsite Warranty Support, Extended Warranty Program, Warehouse Support and Logistics. Our Warranty Management Services in India are delivered through our network of offices covering 350+ locations within the country. This omnipresence and expertise make us the preferred Warranty Management Service provider in India. Our Warranty Solutions and Services are designed to support our dealer partners to provide exceptional warranty products and after-sales support to their customers so as to gain customer satisfaction and retention.
We offer end-to-end logistics support from import, warehousing, packing/repacking, order processing, stock movement across geographies to delivery anywhere within the operating footprint. Our warehouse is the finest central hub in the supply chain where inventory is received from vendors and stored until its eventual distribution to consumers. It meets Warehouse Financial Standards, moves inventory and maintains storage area. It is secured with automatic alarm systems, testing systems, biometric and CCTV systems.
For every new product launch, businesses required to hire and train onsite technical staff. This in turn upsurge the cost. We ease the process and reduce costs by providing the best onsite support as a part of the warranty service. Our trained technicians visit the customers’ place to ascertain and fix issues onsite, either by replacing parts or minor rework. It heaves a sigh of relief to our partnered OEMs by considerably reducing the time and cost spent on technicians. We aim to become a leader in the service industry, by expanding the service network at the remotest location of India through partners.