Sales Manager - IT Infrastructure Products and Services

Role Summary:

As a Sales Manager - IT Infrastructure Products & Services, you will be responsible for supporting our sales team in identifying and securing new business opportunities. Acting as the primary point of contact for customer-related matters, you will leverage your leadership and technical expertise to drive business growth. This role requires a strong focus on continuous improvement, while ensuring adherence to service level agreements (SLAs) and organizational standards. Your ability to lead, innovate, and maintain customer satisfaction will be key to your success in this position.

Key Responsibilities:

• Possess a comprehensive understanding of IT product sales across Server, Storage, Networking & Security, Hyper-Converged Infrastructure (HCI), Backup, Virtualization, and Data Centre solutions.
• Demonstrate a solid understanding of the P&L aspects of deals.
• Have a strong grasp of service delivery methodologies and frameworks.
• Familiarity with tools and services automation technologies.
• Expertise in strategic, conceptual, and consultative selling.
• Exhibit flexibility, adaptability, and a proactive approach in engaging with customers.
• Proven experience in collaborating with both business and IT functions within customer organizations.
• Experience in responding to large-scale Services RFPs.
• Proficiency in CRM software and MS Office, particularly Excel and PowerPoint.
• In-depth knowledge of the opportunity management lifecycle.
• Capable of independently creating and presenting proposals.
• Ability to maintain strong relationships with at least 5-6 OEMs.
• Possess an established customer base.

Qualification:

• A minimum of 5 years of experience in IT Infrastructure Products & Services.
• A post-graduate degree in Business Administration is preferred.
• Exceptional oral and written communication skills.
• Strong listening, negotiation, and presentation capabilities.
• Excellent interpersonal skills with a focus on relationship building.
• Proficient in MS Office applications (Excel, Word, PowerPoint).