Service Presales Manager - IT Infrastructure Managed Services

About Us:

With a legacy of over 30 years, Inspirisys has excelled in driving digital transformation through cutting-edge technologies and as a subsidiary of CAC Holdings Corporation Japan, we embrace the core tenets of Japanese work culture, prioritizing quality and attention to detail to ensure our solutions meet the highest standards. This expertise has solidified our position as a trusted partner for industry-leading OEMs in the digital age. We specialize in custom-tailored solutions in Infrastructure, Enterprise Security & Risk Services, Cloud, Banking and Product Engineering & Development, empowering clients to meet their digital objectives.

Role Summary:

We are seeking an experienced Presales Manager – IT Infrastructure Services, responsible for driving technical solutions and supporting the sales function by designing, positioning, and presenting end-to-end infrastructure solutions aligned with customer business needs. With a strong background in system integration, the role bridges the gap between client requirements and delivery capabilities across domains such as data center, networking, and security.

Key Roles and Responsibilities:

• Stay updated on technology trends and market needs related to IT Services.
• Package new offerings to complement the existing offerings portfolio.
• Assess and repackage the current offerings portfolio for better market penetration.
• Interact regularly with the sales team to understand customer pain points in IT Services and suggest remedial measures that create business opportunities.
• Contribute expertise in preparing detailed responses to RFP/RFQ/RFI requests.
• Develop RFP responses by understanding customer needs and business requirements.
• Gather detailed requirements from customer RFPs.
• Engage in discussions with customers and stakeholders to seek clarifications on RFP requirements when required.
• Develop technical proposals with appropriate service design and solutions aligned with RFP requirements, while collaborating closely with sales and delivery teams for cost inputs and delivery planning.
• Respond to all requests for proposals and information requests.
• Create impactful presentations backed by market intelligence to support sales and account teams in specific pursuits.
• Participate in account mining and cross-selling activities and pitch relevant capabilities to generate new business opportunities.
• Create collaterals and case studies based on organizational offerings and delivered projects to address customer-specific business needs.
• Develop industry-specific technical whitepapers and collaterals.
• Engage strategically with tools, automation OEMs, and partners.
• Demonstrate good understanding of service delivery methodologies and frameworks.
• Possess good understanding of tools and automation technologies.
• Demonstrate understanding of Cost Benefit Analysis (CBA) and experience in supporting technical proposals.
• Apply strategic, conceptual, and consultative selling approaches.
• Maintain flexibility and a proactive approach to customer engagement.
• Demonstrate experience in building and responding to RFPs.

Qualification:

• 10–12 years of direct presales experience in primary sectors with a proven track record in business development.
• Bachelor’s degree in Engineering, Business, Marketing, Finance, or a related field. MBA preferred.
• Good understanding of IT Infrastructure technologies and services.
• Excellent verbal and written communication skills, with the ability to present to C-level executives and stakeholders.
• Strong analytical skills to assess sales performance, forecast revenue, and identify business growth opportunities.