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Predictive Social Intelligence

Get Actionable Business Insights from Customer Conversations

A sentiment-based predictive analytics solution designed to drive business growth. By analyzing publicly available opinions and expressions, we transform signals from the noise to help position your brand and products effectively against competitors.

Listening across
LinkedIn Instagram Twitter YouTube
𝕏
12.4K Twitter
in
+34% LinkedIn
3.1K YouTube
f
8.9K Facebook
82%
Positive
82%
13%
5%
Brand vs Competitor ↑ Winning
+18 pts ahead
Share of Voice — this week
🔥 Trending Topic Rising
"Product Quality"
2,340 new mentions today
⚠ Pain Point Alert Action Needed
Delivery delays
320 negative signals • last 24h
CSAT Score ↑ 3pts MoM
91 / 100
Across 5 monitored channels
Platform Capabilities

Best-in-Class Customisation
& Consultation Offerings

🔮

Predictive & Prescriptive Analytics

Focused on actionable insights, our solution provides predictive and prescriptive analytics to deliver a deeper understanding of customer conversations.

⚔️

Competitor Analysis

Understand and analyse your competitors' strategies by benchmarking your product with others across channels.

🧩

Topic & Aspect Modelling

Track customer trends on products with deep-dive analysis, advanced aspect extraction, and aspect modelling algorithms.

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Industry Agnostic

Streamline social media search to ensure contextual data extraction from online sources that are agnostic to your brand.

About SocioMentis

Impactful Information At Your Fingertips

SocioMentis is a predictive analytics platform for social listening, empowering businesses to optimise their customer interactions on multiple channels like social media, forums, and review sites. With advanced technology, businesses can gather and analyse customer feedback, recognise areas of improvement and customer pain points, and monitor the effectiveness of their customer experience initiatives.

Slicing & Dicing for Demography Aspect Modelling Trend Mapping Brand Perception Analysis Goal Forecasting
Live Sentiment Breakdown
Positive Sentiment 82%
Brand Awareness 67%
Customer Satisfaction 91%
Competitor Gap Identified 54%
Use Cases

Built for Every Industry

From media conglomerates to BFSI leaders, SocioMentis adapts to the conversation landscape of your sector.

Media

Entertainment & Media

Track audience sentiment across releases, campaigns, and talent in real time.

Retail

Consumer & Retail

Monitor product reviews, seasonal trends, and competitor positioning across channels.

BFSI

Banking & Finance

Understand customer trust drivers, regulatory sentiment, and brand health in regulated markets.

Telecom

Telecom & Tech

Benchmark service quality perception against competitors and map churn risk signals early.

Government

Public Sector & PSU

Gauge public opinion on policies, services, and communications across citizen forums.

Pricing Plans

Transparent, Scalable Pricing

Choose the plan that matches your listening ambition. All plans include onboarding support and dedicated consultation.

Starter
  • 2 Use Cases
  • 5 Channels Monitored
  • 2 Competitor Benchmarks
  • Standard Dashboard
  • Email Support
Get Started
Custom
  • 4+ Use Cases
  • 5+ Channels Monitored
  • 2+ Competitor Benchmarks
  • Extended Data Retention
  • Dedicated Success Manager
Get Started
Get in Touch

Ready to Transform Customer Insights into Action?
Let's Start the Conversation.

Tell us about your business, share your specific use case, and schedule a demo with our team.

Live platform walkthrough

30-day pilot with your real data and competitor benchmarks

Custom pricing aligned to your team size and scope