- Location
- Chennai, Mumbai
- Type
- FullTime
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About Us:
With a legacy of over 30 years, Inspirisys has excelled in driving digital transformation through cutting-edge technologies and as a subsidiary of CAC Holdings Corporation Japan, we embrace the core tenets of Japanese work culture, prioritizing quality and attention to detail to ensure our solutions meet the highest standards. This expertise has solidified our position as a trusted partner for industry-leading OEMs in the digital age. We specialize in custom-tailored solutions in Infrastructure, Enterprise Security & Risk Services, Cloud, Banking and Product Engineering & Development, empowering clients to meet their digital objectives.
Requirements / Responsibilities:
- Have 2-6 Years of experience in Finalce L2 Application support
- Supporting the following Finacle 10.x Application modules
- Branch Operations
- CASA, TD, Loans,Trade Finance and Locker
- Alternate Delivery Channels
- NEFT/RTGS Process
- SWIFT
- Clearing
- Utility Payments
- Financial Inclusion Related
- Product Fatal error analysis.
- Review the Application logs
- Finacle Core customization
- Execute Processes and Procedure as defined.
- Manage the application deployments as per the defined process.
- Monitoring Application Services and availability
- Logging call with Service Providers internal or external and follow-up to closure
- Track and escalate the call to DL / Service Providers, if the problem requires their assistance to resolve the call.
- Update assigned calls regularly
- Executing the Application Maintenance activity as per defined checklist.
- Primary Testing for the fixes received from vendor in T&D.
- Help bank in UAT for the fixes received from vendor
- Follow change management process and raise CMAs for movement to production for fixes / releases received.
- Carry out DC-DR activity as and when scheduled
- Maintain and publish Minutes of the meeting for all meetings with vendor and bank
- Deletion of application trace file and movement of log files to maintain sufficient space availability on application servers