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Job Opportunities

Finacle L2 Application support | Chennai, Mumbai

Function - Product Engineering and Development - Banking

Requirements / Responsibilities:

  • Have 2-6 Years of experience in Finalce L2  Application support
  • Supporting the following Finacle 10.x Application modules
  • Branch Operations
  • CASA, TD, Loans,Trade Finance and Locker
  • Alternate Delivery Channels
  • NEFT/RTGS Process
  • SWIFT
  • Clearing
  • Utility Payments
  • Financial Inclusion Related
  • Product Fatal error analysis.
  • Review the Application logs
  • Finacle Core customization
  • Execute Processes and Procedure as defined.
  • Manage the application deployments as per the defined process.
  • Monitoring Application Services and availability
  • Logging call with Service Providers internal or external  and follow-up to closure
  • Track and escalate the call to DL / Service Providers, if the problem requires their assistance to resolve the call.
  • Update assigned calls regularly 
  • Executing the Application Maintenance activity as per defined checklist.
  • Primary Testing for the fixes received from vendor in T&D.
  • Help bank in UAT for the fixes received from vendor
  • Follow change management process and raise CMAs for movement to production for fixes / releases received. 
  • Carry out DC-DR activity as and when scheduled
  • Maintain and publish Minutes of the meeting for all meetings with vendor and bank
  • Deletion of application trace file and movement of log files to maintain sufficient space availability on application servers