Job Description:
Software’s - OS level troubleshooting in Win 7 & Win 10, MS Office 2016, etc Outlook configuration, all windows applications troubleshooting, Windows updates failure troubleshooting, Antivirus troubleshooting, Wifi Configuration, Video Conferencing.
Responsibilities:
- Handle daily technical support activities on desktop support
- Identify Improvements & quick resolution on day to day IT Operations
Requirements / Key skills:
- Should have 2+ years of experience
- Ability to communicate with both technical and non-technical customers & clients.
- Hands on experience on End-user computing like Desktops, Laptops, network, Wifi devices on both Hardware & Software.
- Basic knowledge of server Interaction, Adhering to SLA’s
- willing to work in night shifts
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