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IT Infrastructure Services Sales | Chennai, Mumbai, Gurgaon

Experience:

  • 10 - 15 Years (Core IT Infrastructure services sales background required)

Job Description:

  • Responsible for Business Development/Sales/Opening new accounts for achieving assigned Services business targets for the territory/accounts/ vertical. Operating as a single point of contact for any matters specific to your customers.

Requirements / Responsibilities:

  • Key Account Management and Opening new accounts and generating a healthy funnel in line with the Services business targets assigned for territory/ accounts/ vertical.

  • Forecasting and achieving monthly/quarterly business targets by offering IT services to enterprise customers.

  • Soliciting business for IT Infrastructure Managed Services, Data Centre Management Services, End User Management Services, Remote Infrastructure Management Services and Professional Services.

  • Generate New Business and acquire New Logos through existing contacts, connections & sources.

  • Building and maintaining strong, long-lasting customer relationships with the customers.

  • Must have good relationships with key customers, stakeholders and executive sponsors in penetrating new accounts.

  • Negotiate business contracts and agreements to maximise profit.

  • Liaise between customers and cross-functional internal teams (Presales, delivery, Finance, etc) and OEMs/partners to ensure the customer needs are met and to improve the overall customer experience.

  • Ability to understand customer pain points in IT services and suggest remedial measures which can create avenues for services business.

  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.

  • Forecast and track key account metrics (e.g. Monthly/quarterly sales results and annual forecasts).

  • Prepare & present reports on account and opportunity status.

  • Identify and grow opportunities within the territory by collaborating with pre-sales/delivery/OEM partners.

  • Assist delivery team with high-severity requests or issue escalations as and when needed.