Service Pre Sales Manager - IT Infrastructure Managed Services

About Us:

With a legacy of over 30 years, Inspirisys has excelled in driving digital transformation through cutting-edge technologies and as a subsidiary of CAC Holdings Corporation Japan, we embrace the core tenets of Japanese work culture, prioritizing quality and attention to detail to ensure our solutions meet the highest standards. This expertise has solidified our position as a trusted partner for industry-leading OEMs in the digital age. We specialize in custom-tailored solutions in Infrastructure, Enterprise Security & Risk Services, Cloud, Banking and Product Engineering & Development, empowering clients to meet their digital objectives.

Role Summary:

We are seeking a dynamic Services Pre-Sales Manager who stays current with technology trends and understands evolving market needs in the IT services sector. This role involves close collaboration with the sales team to identify customer pain points and propose effective solutions that drive business growth. A strong background in responding to RFPs, RFQs, and RFIs with detailed, winning proposals is essential.

Key Roles and Responsibilities:

• Lead business development initiatives to open new accounts and achieve assigned services business targets across territories, accounts, or verticals.
• Stay abreast of technology trends and evolving market needs in IT services.
• Design and package new service offerings to complement the existing portfolio.
• Reassess and repackage current offerings to enhance market penetration.
• Work closely with the sales team to understand customer challenges and suggest effective IT service solutions.
• Respond to RFPs, RFQs, and RFIs with detailed, technically sound proposals.
• Develop RFP responses by analyzing customer requirements and engaging with stakeholders for clarifications.
• Build compelling technical proposals with appropriate service designs and solutions.
• Collaborate with sales and delivery teams to ensure alignment on cost structures and delivery commitments.
• Ensure timely and high-quality responses to all proposal and information requests.
• Create impactful presentations backed by market intelligence to support sales pursuits.
• Actively contribute to account mining and cross-sell initiatives by pitching relevant capabilities.
• Develop case studies and collaterals that demonstrate how Inspirisys has addressed specific client needs.
• Produce industry-specific whitepapers and technical content.
• Engage strategically with tools and automation OEMs/partners.
• Possess strong understanding of service delivery methodologies, frameworks, and automation technologies.
• Conduct Cost-Benefit Analyses (CBA) and support technical proposals accordingly.
• Demonstrate proficiency in strategic, conceptual, and consultative selling.
• Exhibit flexibility, adaptability, and a proactive approach to customer engagement.
• Have hands-on experience in building and responding to technical RFPs.

Qualification:

• 8–16 years of experience in IT services pre-sales.
• Bachelor’s degree in Engineering or equivalent is preferred.
• Postgraduate degree in Business Administration is a plus.
• Strong verbal and written communication skills.