Our client is a private non-banking company offering finance schemes for commercial vehicles & construction equipment with 49 branches in Tamil Nadu, Kerala, Karnataka and Andhra Pradesh. They were looking for a reliable and flexible managed services partner to support & manage their critical infrastructure in DC and the DR Services.
In critical Infrastructure
Disaster Recovery system
We approached our client’s business challenges with Remote Infrastructure Management solution to proactively monitor & manage the production Infrastructure along with network & database. We led the strategy & architecture for near-line DR and implemented an effective offline near-DR with Oracle Data Guard for replication strategy, and ensured high availability, data protection and disaster recovery, which eased the primary load on database, thus improving service availability. We also deployed script-based automation to effectively manage offline and near backup to optimize resources and reduce overall IT costs.
The client benefited from gaining the desired ROI. We ensured smooth business operations with uptime availability and continual improvements. Our Infrastructure Optimization Service, brought down the spending by 30% and ISL Service Process Maturity resulted in Zero Downtime environment for critical applications. Our problem management of repeated issues resulted in reduction of incidents by 15%, directly translating to productivity increase of 35%.
Monthly and Yearly Closure Functions
The end-to-end Infrastructure services at Inspirisys offer the much-needed experience, skill, and tools to design, build, integrate, operate, and manage next-generation IT Infrastructure. We work in collaboration with our customers to attain excellence in IT services, maximize the efficiency of investment, and bring about right-fit technology to enable the business transformation. With 25 years of experience in IT Services Management along with the proven ISL processes and procedures we ensure exceptional service delivery to our customers, based on industry best practices and international standards. Our matured & customized Service Delivery Model with flexibility helps to align Business and IT functions, being scalable upon our customers business growth demand.
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