Client and their Business Need
- Client is a direct broadcast satellite television provider in India.
- To Implement common password policies across all applications
- Implement Single Sign-On for the applications
- Usability enhancements
- Centralize the management of User lifecycle
- Ability to ensure that a User on Siebel can spawn and use only 1 session.
- Installed Oracle Identity Access Management 11gr2 in HA mode for Access Management (SSO) & for User Provisioning & Password Management.
- Created the Identity repository by seeding identities in Oracle Internet Directory Server( LDAP)
- Provided Training to client to handle L1 & L2 calls & Inspirisys is Providing L3 Support for the Implemented Solution.
- Achieved Single Sign-On for the Siebel & other Legacy applications and automated the user lifecycle management
- Applications integrated with Oracle IAM
- Siebel CRM
- Siebel PRM – PARTNER
- PRM - Service
- Active Directory Integration