Whenever you talk of service management, a key factor that needs to be considered to determine the quality of service and customer satisfaction is whether the service providers can keep their promises or not. When organizations give control of their data and technology to third parties for greater a...
Blogs
Digitization in banking is the key to exceptional customer service:
Digitization has become a hot topic of conversation in many industries. Like it has in most other industries, the COVID-19 pandemic has also accelerated the immediate need for digital transformation in banking. They have to adapt to constant evolution, emerging competition and rising cus...
How APIs, Microservices, and DevOps can transform your business:
Today’s competitive business climate demands organizations to take calculated risks and stand out from the crowd. To be successful in today’s digital economy, they need to scale faster, embrace and adapt to changes. Having an innovative IT transformation strategy has become extremely ...
How Speed of detection is the key to Risk mitigation in Advanced Malware defence:
Many businesses think that external cyber security threats are their biggest cause of concern. While ransomware and malware attacks undoubtedly pose significant threats, the notion that the majority of cyber security breaches are external is wrong. Whether it is disgruntled employees deleting crucia...
Enterprise Cloud Infrastructure - Key Characteristics & Benefits:
Cloud is transforming the way organizations deploy, manage, and support business-critical applications. Organizations must support applications round the clock to ensure stability, reliability, and safety. Today, enterprises are building cloud-native applications to rapidly test and deploy new servi...
Rethink Manufacturing Through Robotic Process Automation:
Robotic Process Automation (RPA) technology is gaining momentum with every passing day in this digital world. It is one of the fastest-growing subsegments according to Gartner. RPA adoption turned heads in the manufacturing sector later than the other sectors. But the industry believes that the exce...
IoT Analytics – Challenges, Phases, and Must-Have Features:
The Internet of Things is an evolutionary step in internet-based computing. It already made a tremendous impact in a large number of application domains such as smart cities, sustainable living, manufacturing, and healthcare. IoT analytics is the analysis of data from disparate data sources that inc...
Evolution and Application of Business Intelligence in the Banking Sector:
Today, banks must respond to challenges such as increased client expectation, aggressive competition, acquisitions, and mergers. Decision making is a crucial part of banking management. The decisions should be timely and efficient, driven by business intelligence. Modern banks record a large amount ...
A Definitive Guide to Prevent Ransomware Attacks:
The unprecedented digitalization accelerated by the COVID-19 pandemic triggered a significant increase in cybercriminal activity, specifically ransomware attacks. It has attached organizations in nearly every vertical. A research on cyber threats states that ransomware attacks affected more than hal...