INFRASTRUCTURE SOLUTIONS

Our Managed Services offerings give customers the flexibility to focus on their core business rather than handle day-to-day operations and technology issues. The core tenets of our managed services offering are centred on managing SLAs / KPIs across business functions, infrastructure and IT operations. We provide remote ready IT solutions such as onsite / remote / Hybrid infrastructure management – shared and dedicated – for ensuring SLA based availability and accurate tracking & utilization of IT assets, with a tiered response and resolution models – against specific customer’s SLAs. We are a one stop shop for all your Managed services’ needs. Our Managed Service offerings are:

  • Helpdesk Service
  • Availability Monitoring Services
  • Infrastructure Management Services
  • Asset Management Services
  • Vendor Liaison services
  • Service Level Reporting

Managed Services