Client and their Business Need

The client is one of the premier shipping lines in India, owns, and operates around one-third of the Indian tonnage, and has operating interests in practically all areas of the shipping business; servicing both natural and international trades.

Inspirisys Solution

  • Inspirisys end-to-end DC Infra support services
  • In house tool for ticket management
  • On-site and Off-site service desk
  • On-site resource for DC Infra support
  • OEM back aligned and Inspirisys delivered device uptime support
  • Shared resources services for office locations
  • Weekly, Monthly, Quarterly reviews

Business Results

  • High quality IT services for business critical DC Infra
  • Customer relieved from day-to-day transactions and operations
  • DC asset lifecycle support
  • Uptime availability and continual improvements
  • Business continuity and availability support
  • Smooth business operations
Case study of DC Managed Services