Client and their Business Need
The client is a leading Electrical Appliances manufacturing & distribution Organization, with business spread across – Consumer Products (Appliances, Fans, and Lighting), Exports, Luminaires and EPC (Illumination, Transmission Towers and Power Distribution). The client requirements were End to End IT Managed Services across 75 + Branches with over all 6500 Assets.
- Manage Engine Tool Deployment – On Prem
- On-site & off-site Service Desk
- Shared resources services in field
- Exclusive & Shared Inventory
- Daily, Weekly, Monthly, Quarterly Reviews
- Sun Support – 24*7*365 (Maintaining & Managing Sun Infra Deck)
- AMC Support – (EUC devices)
- Wintel System Administration & Server Mgmt.
- Asset Mgmt.
- On Demand Break-Fix Service.
- Trusted IT Service provider – Client revenue growth from Rs.400 Crs to Rs.4000 Crs
- Relieved from day to day transactions
- Asset lifecycle support – Deployment to disposal
- Uptime availability & Continual improvements
- Increased operational efficiency
- 20 years association with Inspirisys