Client and their Business Need

The client is a leading Electrical Appliances manufacturing & distribution Organization, with business spread across – Consumer Products (Appliances, Fans, and Lighting), Exports, Luminaires and EPC (Illumination, Transmission Towers and Power Distribution). The client requirements were End to End IT Managed Services across 75 + Branches with over all 6500 Assets.

Inspirisys Solution

• Manage Engine Tool Deployment – On Prem
• On-site & off-site Service Desk
• Shared resources services in field
• Exclusive & Shared Inventory
• Daily, Weekly, Monthly, Quarterly Reviews
• Sun Support – 24*7*365 (Maintaining & Managing Sun Infra Deck)
• AMC Support – (EUC devices)
• Wintel System Administration & Server Mgmt.
• Asset Mgmt.
• On Demand Break-Fix Service.

Business Results

• Trusted IT Service provider – Client revenue growth from Rs.400 Crs to Rs.4000 Crs
• Relieved from day to day transactions
• Asset lifecycle support – Deployment to disposal
• Uptime availability & Continual improvements
• Increased operational efficiency
• 20 years association with Inspirisys