Client and their Business Need

The client is a leading Electrical Appliances manufacturing & distribution Organization, with business spread across – Consumer Products (Appliances, Fans, and Lighting), Exports, Luminaires and EPC (Illumination, Transmission Towers and Power Distribution). The client requirements were End to End IT Managed Services across 75 + Branches with over all 6500 Assets.

Inspirisys Solution

  • Manage Engine Tool Deployment – On Prem
  • On-site & off-site Service Desk
  • Shared resources services in field
  • Exclusive & Shared Inventory
  • Daily, Weekly, Monthly, Quarterly Reviews
  • Sun Support – 24*7*365 (Maintaining & Managing Sun Infra Deck)
  • AMC Support – (EUC devices)
  • Wintel System Administration & Server Mgmt.
  • Asset Mgmt.
  • On Demand Break-Fix Service.

Business Results

  • Trusted IT Service provider – Client revenue growth from Rs.400 Crs to Rs.4000 Crs
  • Relieved from day to day transactions
  • Asset lifecycle support – Deployment to disposal
  • Uptime availability & Continual improvements
  • Increased operational efficiency
  • 20 years association with Inspirisys
Case study of Managed Services